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The raw reads, and changing a result by hand

On the website: inside the event, the Raw data tab. Two views, in the order of the argument:

  • Chip times — what the mats actually recorded.
  • Splits — what the scoring made of those reads, and the one place a result's times can be changed by hand.

Chip times — what the mats saw

This is what settles an argument. Every read is here as the box recorded it — including reads that matched nobody, which appear nowhere else and are usually where a wrong result starts. Those show nobody in the Who column.

The columns are Time, Point, Box, Chip, Who and State.

A burst of reads at one mat is shown as one crossing, using that point's own gate, so this view cannot disagree with the result it explains. Tick every read of a burst and press Show to see every single read.

Narrowing it down

The filters are on the column headings. Press a heading to filter that column: Time takes a From and Until, Point a timing point, Box a box, Chip a chip code, and Who a Race number — or only the reads that resolved to nobody. State narrows to only the reads somebody has overruled. Then Apply; Clear this one takes one filter off, clear filters takes them all off.

For a protest: filter Who to their race number and look at every point they were seen at. Where the reads actually are usually answers it in seconds. See Settling a protest.

Why a time looks wrong

  • A finish is the first read of that crossing. A time that looks late is often a second crossing — they came back over the mat.
  • A start is the last read of that visit.
  • Reads before the gun are thrown away.
  • A gap longer than the point's gate starts a fresh crossing. A time that looks fast is often another point also named as the finish.

Overruling one read

Some reads are simply wrong: a chip left on a table by the finish reads forty times, a mat picks up a marshal's spare, a box stamps the first ten minutes of a morning an hour out.

On that read's row:

  • exclude — takes it out of the scoring. You are asked why.
  • correct… — gives it the time it actually meant, starting from what the box said. You are asked why.
  • put back — undoes either.

The read itself is never changed. It stays in Chip times marked excluded or corrected, the reason is kept with it, and put back hands control back to what the box said. The results recompute straight away.

This is the fix for one rider with a lap too many because they crossed the mat an extra time: exclude the extra read.

Splits — changing a result by hand

Pick the race, and find somebody by name, club or number. Each row is one person, with a column for every timing point in course order and a Result at the end.

  • Press any time to change it. Use this time puts that time at that point.
  • Press a blank one to put a time where nothing was recorded — at any point, including one the person has no crossing at all.
  • Press Result to record them as DQ or Query. Both come off the public results and stay in full view here.

A time put here stands whatever the mats read. That is the difference from a time typed in at the event with By hand, which only ever fills a gap. So use this deliberately. The read is still kept in Chip times, the row is marked hand, and Undo puts whatever the mats saw back in charge.

A typed crossing is kept against the race number, so somebody with no race number cannot be given one here. Give them a number first.

backup used

No mat saw their finish, and a spotter did. The time shown is the spotter's sighting plus the usual time from that spotter to the line. It is an estimate, and it is marked so that nobody mistakes it for a read. See Back everything up.

When chip times are cleared

A server can be set to clear chip times after a number of days. The default is to keep them for ever, and Chip times says which applies: either that nothing on the server removes a read, or how many days they are kept.

After that window, a race is scored from its stored splits, and Splits is the only way left to change a result. The results themselves are kept. If a protest might come late, settle it before the window closes.

"There are no reads at all here"

Then nothing arrived, and the question is the link rather than the scoring. See A box will not connect and The results are not on the website.

A read is here but the person has no result

The read exists and nothing ties it to them or to a point. Either the chip is not against that entrant — it shows nobody — or the box that took it is not named as a timing point. See Somebody is on the sheet with no time and Timing points.

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